Draining of Water Tanks

water tower

The City’s Public Works Department will be draining tanks at Well #6 located at the north east corner of Hwy 5 (S. Waco St.) and County Line Rd.  The amount of water draining will be substantial and may take several days.  Thank you!

Sign up for Local Alerts

Text 75495 to 88777

Text 75495 to 88777AVAILABLE NOW: Van Alstyne’s important, official information through email, SMS text message, and over the web.

The City of Van Alstyne has partnered with Nixle to implement its Community Notification System to alert residents and businesses in real-time for localized emergency situations and relevant community advisories.

Notifications may include: Crime alerts, evacuation alerts, missing persons, utility and traffic issues, and (e-mail only) events and community updates.

This service does not replace Code RED for emergencies and weather.

There are two simple ways to register:
1. Text 75495 to 888777 from a mobile phone
2. Go to cityofvanalstyne.us/nixle and sign up online

Once registered, residents will receive a confirmation text to their mobile device and may optionally customize their alert settings by going to our Nixle agency page and creating a User Profile.

Not sure how to sign up via text? It’s easy, and it works on basic cell phones. Here are more details about how to sign up by text.

This service is free to anyone who wants to be informed, but message and data rates may apply.

All Alerts will be targeted geographically, allowing residents to receive localized, relevant alerts from the City of Van Alstyne. Nixle Alerts can be sent via Text, Email, Web, and the Nixle Mobile App in an instant. Nixle is partnered with NLETS for unmatched data security, as well as the National Center for Missing and Exploited Children, the National Blue Alert Network, and Google for unmatched reach and two-way information exchange.

We are very excited to have you experience it for yourself.

Online Utility Payments

One of our City website pages directs users to an external website where customers can pay their water bills using a credit card. The payment processor’s website has a “log out” button, and this logout button linked to the city’s old website address — not to cityofvanalstyne.us, but to an address that the city used years ago. The City has not been in possession of this address / domain name for several years and in the meantime, someone else acquired it and placed a page with objectionable links on it.

Our payment processing vendor has now corrected the link. The City of Van Alstyne’s official website was not compromised. We thank you for bringing this to our attention.

 

To pay online now or find out about other ways to pay your utility bill, visit our payments page.