The boil notice from October 11, 2017 has been lifted.
You may resume normal water usage.
A citizen reported the leak to the Public Works Dept after 1:00pm on Tuesday, October 10, 2017. Emergency locates were requested and repairs began at approximately 3:30pm. An old repair began to fail and once uncovered, a 90 degree fitting blew off and created a substantial water loss. A boil order was issued as required by the TCEQ due to water pressure dropping below 20 psi. The leak was repaired and services restored by approximately 8:00pm. Water samples have been collected and are being tested to insure it is safe to consume. Results are expected by 8:00am on Thursday, October 12, 2017. Thank you to our friends and neighbors with the City of Whitewright and the City of Howe Public Works for lending a hand in repairs. Please continue to check the city website, Van Alstyne Police Department Facebook or sign up for CodeRED to receive updates.
The Texas Commission on Environmental Quality has required the City of Van Alstyne public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.
In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.
When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.
Once the boil water notice is no longer in effect, the City will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.
If you have questions concerning this matter, you may contact City Hall at 903-482-5426.
The gazebo at Dorothy Fielder Park recently had a makeover! All outside walls and trim were repaired and painted, new LED lighting and a commercial steel door installed. Also, the wooden handrails were replaced with wrought iron. Thank you to the Van Alstyne Community Development Corporation and the Parks and Recreation Board for your help improving our parks!