HomeDepartmentsPublic WorksMyGov: Submit an Online Request MyGov: Submit an Online Request Submit a request directly to the City of Van Alstyne's Public Works department for issues with: Sanitation Wastewater Water (leaks, etc. For billing issues, click here) Parks Animal Control Streets (potholes, signs, etc.) Submit Now This link will open a new browser tab. Feel free to add additional comments. Your request will be automatically routed to the appropriate personnel. You will be able to easily check its status and view a complete history of all prior requests. Reporting a code violation (high weeds, dilapidated structures)? Click here to report it to the Police department.