Electrical Outage

Who to Contact in a Power Outage

We are aware of the widespread power outages.

Please contact your local provider to report your outage.

📲 ONCOR: Report an outage to Oncor by calling 888.313.4747, by texting OUT to 66267 or by downloading the Oncor mobile app from Google Play or the Apple App Store. You can also view Oncor's outage map here https://bit.ly/3I0sMNs or enroll in Oncor alerts here https://bit.ly/3V92Q5f to get current information about outages and restoration times.

📲 GCEC: Report power outages by texting OUT to 855.939.3826. You can get updates on the outage by texting STATUS to the same number. You can report an outage by completing a New Outage Form online here https://bit.ly/3HRmyQ0 and can view the Outage Map here https://bit.ly/3jixnk7 for status updates.

Streetlights

To report a Streetlight Outage you must notify the Electrical Provider for your area.

Below is a list of Electric Service Providers in the City.

GCEC: Click here to report a streetlight outage to GCEC.

Oncor: Click here to report a streetlight outage to Oncor.