Sign up for Local Alerts

Text 75495 to 88777

Text 75495 to 88777AVAILABLE NOW: Van Alstyne’s important, official information through email, SMS text message, and over the web.

The City of Van Alstyne has partnered with Nixle to implement its Community Notification System to alert residents and businesses in real-time for localized emergency situations and relevant community advisories.

Notifications may include: Crime alerts, evacuation alerts, missing persons, utility and traffic issues, and (e-mail only) events and community updates.

This service does not replace Code RED for emergencies and weather.

There are two simple ways to register:
1. Text 75495 to 888777 from a mobile phone
2. Go to and sign up online

Once registered, residents will receive a confirmation text to their mobile device and may optionally customize their alert settings by going to our Nixle agency page and creating a User Profile.

Not sure how to sign up via text? It’s easy, and it works on basic cell phones. Here are more details about how to sign up by text.

This service is free to anyone who wants to be informed, but message and data rates may apply.

All Alerts will be targeted geographically, allowing residents to receive localized, relevant alerts from the City of Van Alstyne. Nixle Alerts can be sent via Text, Email, Web, and the Nixle Mobile App in an instant. Nixle is partnered with NLETS for unmatched data security, as well as the National Center for Missing and Exploited Children, the National Blue Alert Network, and Google for unmatched reach and two-way information exchange.

We are very excited to have you experience it for yourself.

Online Utility Payments

One of our City website pages directs users to an external website where customers can pay their water bills using a credit card. The payment processor’s website has a “log out” button, and this logout button linked to the city’s old website address — not to, but to an address that the city used years ago. The City has not been in possession of this address / domain name for several years and in the meantime, someone else acquired it and placed a page with objectionable links on it.

Our payment processing vendor has now corrected the link. The City of Van Alstyne’s official website was not compromised. We thank you for bringing this to our attention.


To pay online now or find out about other ways to pay your utility bill, visit our payments page.

Water Main Break: East Jefferson (FM 121)

The City has identified a substantial water main break in the roadway at 931 East Jefferson (FM121). Emergency line locates have been called in and repairs will begin within 2 hours. Thank you to everyone who has contacted City Hall to report the break!

UPDATE – as of 7:05PM on October 27, 2016 the water main break is repaired. This was a 4 inch steel water main.
East Jefferson (FM121) will be closed between Pearl and Valley until the roadway can be repaired. Please use caution and follow detour signs.

UPDATE – November 1, 2016 – Public Works is working to clean up the leak site and add base rock to the roadway to allow for vehicle traffic.  This will be a temporary fix to open E. Jefferson St. (FM 121) until asphalt can be added.






Welcome to Our New Website!

The City of Van Alstyne is pleased to announce the launch of our new website at

Completely redesigning the four-year-old site gave us the opportunity to reorganize and update all of the content.  With our city experiencing rapid growth, we hope that newcomers find a welcoming portal to all the information they need to live and work in Van Alstyne.

New and long-time residents and business owners will easily find information on services, utility hookups, permitting, and local amenities such as our LibraryMuseum, Senior Center, parks, and schools. Customers may also pay water bills, ambulance bills and citations online.

We value transparency and public participation; therefore, Open Government is at the forefront of the site’s navigation.

News, events, board meetings and career opportunities are more visible and easy to share on social media.

New Features:

  • Mobile and tablet-friendly design
  • Full-text search
  • How do I?” page for frequently asked questions
  • Accessibility for people with visual and motor disabilities
  • Monthly Mayor’s newsletter
  • Non-profit organizations, schools and churches in the Van Alstyne ISD area may submit events to the calendar
  • SSL encryption for security

But, we are not finished yet.

We are planning to add more features during the 2016-7 fiscal year:

  • A new system for residents to submit and track problems with water, wastewater, parks, residential trash service, animal control and streets
  • Resident and business sign-up for text notifications of both emergencies and non-emergencies.

The City of Van Alstyne contracted with Sheep Boutique of Van Alstyne, an agency specializing in government and nonprofit communications.

We look forward to continuing to use our new site to keep our residents and businesses informed. Please get in touch with any questions or suggestions.



VAPD Partners with VAMS in Back-to-School Video

Screen Shot of Police and VAMS YouTube Video

Van Alstyne Middle School’s annual back-to-school video features Van Alstyne Police officers getting in some cardio.

Chief Tim Barnes told KTEN news: “We did have some fun and some in need of some dance lessons more than others, but we really did have a great time,” adding that this gave officers a chance to show students that there’s a person behind the badge.

“Be a part of the community. Know your community and let them know you. That’s the main thing letting them know you,” said Chief Barnes.

Read more at KTEN’s website.